Concept and Nature of Hospitality

The term hospitality refers to the relationship between a guest and a host and it also refers to the practice of being hospitable. It includes cordial reception and entertainment of guest's visitors or strangers. Hospitality is also known as the act of generously providing care and kindness to whoever is in need. According to the oxford dictionary hospitality is defined as the reception and entertainment of guest visitor of strangers with liberality and goodwill.

The hospitality industry is one of the oldest commercial industries in the world. The hospitality industry is a part of the larger business enterprise known as travel and tourism which is responsible for providing a wide range of travel related services like mode of travel accommodation food and drinks recreational activities and other facilities required to travelers. Hospitality industry really looks like a glamorous industry. It is an umbrella term which indicates including hotels, restaurants, casinos, catering, industry, resorts, and clubs etc. The industry is very diverse and global and is greatly affected by fluctuations within the economy or by various happening around the world.