Front office department

It IS the major department in a hotel which is situated at the front patrt of hotel .It is responsible for the sale of the hotel rooms throutht the systematic method of resevation follow by registration and assingning rooms to the guest .It is the back bone as well as the"Norve centre" of the hotel .The role of front office is to reserve receive register and allocate room to the guest.The major funcation of this depoartment includes settlement of guest account providing guest services preparations of guest history and luggage handling airport pickup etc.
Secation with in front office
1.Reception: Reception is located with the front desk. The main funcation of reception is to welcome receive and register the guest on arrival .It also allocates the room and establishes the rates for different types of guest.
2.Information:It is located at the front desk and responsible for handling the guest's mails and messages .It also handles the indivdual various information's to the guest about the hotels products  and service facilities etc.
3.Cash:It is located at the front desk cash secation is handled by the front office cashier .The main funcation of this secation is to receive payment from guest and to settle the guest's account and responsible for handling various modes of payment booking.